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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lance Reidhead

Lance Reidhead

November 6, 2026

5  out of  5
rating by Lance Reidhead
"Mark and his team are very courteous and responsive. I have been customers with them for over 20 years!"
We responded:
"Thank you so much for your kind review, Lance!  If you need insurance assistance, we are just an email or call away! - Mark Heltemes, your State Farm Agent   "
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Fran King

November 6, 2026

5  out of  5
rating by Fran King
"I've been with State Farm Insurance for 62 years, I've never had or looked at another insurance company in my life. Always been happy and please with all services provided by State Farm. My current Agent Mark Heltemes and his Staff are exceptional and knowledgeable about all insurance needs."
We responded:
"Wow, thank you for the 5-star review, Fran! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Carole Haslock

November 5, 2026

5  out of  5
rating by Carole Haslock
"Service is great. Always a pleasure dealing with this office. Extremely helpful and pleasant !"
We responded:
"Thank you so much for the 5 stars, Carole! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Kyle Williams

November 5, 2026

1  out of  5
rating by Kyle Williams
"Name spelled wrong on my insurance card, will now have to take care of this"
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Norene Mallory

October 30, 2026

5  out of  5
rating by Norene Mallory
"Mark has been my agent for 23 years; always there when needed. Mark, and staff are the best!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Green Valley to know you had such a great experience with us. "
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Tim Thorstenson

October 29, 2026

5  out of  5
rating by Tim Thorstenson
"Staff was always pleasant and helpful."
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Lisa Jorgensen

October 28, 2026

5  out of  5
rating by Lisa Jorgensen
"Quick turnaround - same day! Better pricing. Responsive office. Brenda is a star."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Green Valley insurance team. "
Profile photo of Craig MacLean

Craig MacLean

October 26, 2026

5  out of  5
rating by Craig MacLean
"Good price, excellent customer service, always responsive and can explain complex issues clearly. One stop shopping they handle all my insurance needs; multiple cars, truck, motorcycle, homes, trailer and personal water craft."
We responded:
"Craig, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Green Valley. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Mark Heltemes and Team "
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Courtney

October 26, 2026

5  out of  5
rating by Courtney
"Cheapest rates for auto n renter insurance"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Green Valley to know you had such a great experience with us. "
Profile photo of Jane

Jane

October 26, 2026

5  out of  5
rating by Jane
"Great service. This office responds instantly AND quickly resolves issues. Highly recommend them!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Green Valley insurance team. "
Profile photo of David Tye

David Tye

October 26, 2026

5  out of  5
rating by David Tye
"I'm always impressed with how quickly and efficiently the staff addresses my insurance needs, especially Brenda. I appreciate the prompt responses and clear communication. I always feel that I'm being well taken care of. Your insurance research is not complete if you have not consulted with the Mark Heltemes State Farm team."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of Cheryl Byrne Cheyenne WY

Cheryl Byrne Cheyenne WY

October 24, 2026

5  out of  5
rating by Cheryl Byrne Cheyenne WY
"Mark and his staff have been very helpful from our first meeting. First as our Arizona agent for several years while we were snowbirds from Wyoming. Now, as we prepare to be full-time Arizona residents they have taken us into the fold and assisted us through the transition."
We responded:
"Cheryl, thank you for the fantastic review! We’re always here to support you with your insurance needs in Green Valley. "
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Rita Danks

October 23, 2026

5  out of  5
rating by Rita Danks
"Michael was very helpful with the issue of damage to my windshield. He gave me names of local businesses that could repair it.
He provided the glass claim number quickly.
It was wonderful to have such efficient and friendly help with this problem.
Thank you!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of Kirk Bergsma

Kirk Bergsma

October 20, 2026

5  out of  5
rating by Kirk Bergsma
"What you don't often find these days is an entire company, not just the owner, who deeply care about their customer and respond in a timely manner to even the dumbest questions. These folks are gracious and genuinely happy to serve you."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Green Valley. "
Profile photo of Carla Lynch

Carla Lynch

October 19, 2026

5  out of  5
rating by Carla Lynch
"I called to get a copy of my auto insurance card and not only got that emailed to me quickly and easily but she also updated our info, all within about 5 minutes. Great service!"
We responded:
"Carla, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Green Valley insurance team is always here and happy to help. "
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Peter D

October 16, 2026

5  out of  5
rating by Peter D
"knowledgeable and responsive for home and autos"
We responded:
"Thank you so much for your kind review, Peter!  If you need insurance assistance, we are just an email or call away! - Mark Heltemes, your State Farm Agent   "
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James Karr

October 15, 2026

5  out of  5
rating by James Karr
"I requested an analysis of my insurance needs in view of an upcoming address change and housing situation. Michael Chacon promptly understood my situation and provided the necessary information to establish changes in my insurance coverage."
We responded:
"Thank you so much for the 5 stars, James! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Ken Damon

Ken Damon

October 14, 2026

5  out of  5
rating by Ken Damon
"I've been with Mark for over 25 years. It's his staff that make this office shine. Brenda Godbee is my contact person. I highly recommend working with her directly. Professional and knowledgeable."
We responded:
"Thank you so much for your wonderful feedback of us here at Mark Heltemes’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Mark Heltemes’s Insurance Team "
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L Pat

October 13, 2026

5  out of  5
rating by L Pat
"We are making a move to Green Valley from NC and Mark's team of Yanet and Brenda are making it an easy transition, since I have been a loyal customer of State Farm for my insurance needs for a long time."
We responded:
"L, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Mark Heltemes and Team "
Profile photo of Darlene Yackel

Darlene Yackel

October 12, 2026

5  out of  5
rating by Darlene Yackel
"Michael was very polite. Very knowledgeable and gave me an auto insurance quote very quickly. Thank you Michael."
We responded:
"Thank you so much for the 5 stars, Darlene! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Robert Kuopus

Robert Kuopus

October 9, 2026

5  out of  5
rating by Robert Kuopus
"Everyone in this office is awesome, they are friendly, helpful and very knowledgeable. It’s so nice to call and get a person on the phone, not an AI representative. My wife and I are very happy with their personal interest with our insurance needs."
We responded:
"Thank you so much for your wonderful feedback of us here at Mark Heltemes’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Mark Heltemes’s Insurance Team "
Profile photo of Dave Pederson

Dave Pederson

October 9, 2026

5  out of  5
rating by Dave Pederson
"Brenda in Mark's office is exceptional at customer Service. Every time I need help, she is always there to assist."
We responded:
"Dave, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Green Valley. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Mark Heltemes and Team "
Profile photo of Yvonne Mahoney

Yvonne Mahoney

October 9, 2026

5  out of  5
rating by Yvonne Mahoney
"There was a mix-up at our bank on our most recent payment and Stella went above and beyond helping us sort it out. Thanks so much. We've always had great service from your office."
We responded:
"Thank you for the 5-star review of Mark Heltemes’s team - we really appreciate your kind words! "
Profile photo of L Potts

L Potts

October 7, 2026

5  out of  5
rating by L Potts
"Great rates on auto and home, courteous, knowledgeable staff that listens and addresses your needs."
We responded:
"Hi L, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Green Valley.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Mark Heltemes "
Profile photo of Glenn Nutting

Glenn Nutting

October 6, 2026

5  out of  5
rating by Glenn Nutting
"Very good customer service and very responsive.
Great office staff that answers your calls and questions quickly and accurately.

Always helpful."
We responded:
"Thank you for the 5-star review, Glenn! We’re proud to serve the Green Valley community and truly appreciate your support. "